Tamar Haramati, UX designer

My greatest passions are helping people and creating. In every role I held, they helped me to be curious and attentive, to understand people, to identify their needs and problems, and to find creative and innovative solutions. Whether it was during my work in the field of special education, my experience in customer service management and finally in the field of marketing. Today I combine my experience with my connection to technology, in order to create a unique, creative and holistic user experience.

Work Experience:

2021-Present: Freelance copywriter and marketing manager for small businesses

  • Conducting market research to yield business insights and differentiation.
  • Aligning website design and user journeys with business strategies and brand language.
  • Writing & designing captivating marketing content for both print and digital media.
  • UX writing.
  • Analyzing & optimizing marketing performance.

2022-2023: Jobs posting admin – Manpower

  • Researched and analyzed needs and pain points for various target audiences.
  • Characterized personas from a wide range of occupations spectrum.
  • Converted generic job descriptions into attractive, audience-specific marketing content
  • Managed internal organizational processes while collaborating with various departments and managers.
  • Provided training and mentoring for new employees in implementing advertising tools.

2016-2020: Customer service manager – HaMikzoanim

  • Offered empathetic and attentive support to customers throughout complex advertising processes.
  • Detected problems and found solutions which increased customer satisfaction
  • Balanced between organizational and customers needs to improve overall service quality.
  • Maintained constant communication with the technology team to align work interfaces with departmental requirements.
  • Strategic thinking alongside company management in order to build and optimize business processes 

Education:

  • UX design course – Netcraft, 2023
  • Guerrilla digital school, 2021-2022
    Design fundamentals, social design, Photoshop, Illustrator and Website building 
  • Copywriting – Open University, 2020  
  • B.A in special education with a speciality in art therapy, including Deepening in PsychologyTel-Hai Academic College, 2013-2016

Skills: 

Figma, Elementor, Adobe XD, Photoshop, Illustrator, UX writing, User research, information architecture

Languages:

Hebrew – Native
English – Full professional proficiency

© Tamar Haramati 2023